172 lines
8.0 KiB
HTML
172 lines
8.0 KiB
HTML
<!doctype html>
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<html lang="en">
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<head>
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<meta charset="utf-8">
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<meta name="viewport" content="width=device-width, initial-scale=1">
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<title>Support — PorfolioJournal</title>
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<meta name="description" content="Get help with PorfolioJournal, including FAQs, contact options, and troubleshooting tips.">
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<link rel="canonical" href="https://portfoliojournal.app/support.html">
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<meta property="og:type" content="article">
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<meta property="og:title" content="Support — PorfolioJournal">
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<meta property="og:description" content="Help and support resources for PorfolioJournal.">
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<meta property="og:url" content="https://portfoliojournal.app/support.html">
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<meta property="og:image" content="https://portfoliojournal.app/assets/images/og-image.svg">
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<meta name="twitter:card" content="summary_large_image">
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<meta name="twitter:title" content="Support — PorfolioJournal">
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<meta name="twitter:description" content="Help and support resources for PorfolioJournal.">
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<meta name="twitter:image" content="https://portfoliojournal.app/assets/images/og-image.svg">
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<link rel="icon" href="assets/icons/favicon.svg" type="image/svg+xml">
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<link rel="apple-touch-icon" href="assets/icons/apple-touch-icon.svg">
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<link rel="stylesheet" href="assets/css/style.css">
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<script src="assets/js/config.js"></script>
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<script src="assets/js/main.js" defer></script>
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</head>
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<body>
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<a class="skip-link" href="#main">Skip to content</a>
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<header class="nav" role="banner">
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<div class="nav-inner">
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<a class="nav-logo" href="index.html" aria-label="PorfolioJournal home">
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<img src="assets/images/app-icon.svg" alt="" aria-hidden="true">
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<span>PorfolioJournal</span>
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</a>
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<nav aria-label="Primary">
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<button class="mobile-menu-toggle" aria-label="Open navigation" aria-expanded="false"></button>
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<div class="nav-links">
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<a class="nav-link" href="index.html">Home</a>
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<a class="nav-link" href="privacy.html">Privacy</a>
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<a class="nav-link" href="terms.html">Terms</a>
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<a class="nav-link" href="support.html">Support</a>
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<a class="nav-link" href="about.html">About</a>
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</div>
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</nav>
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<div class="nav-actions">
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<button class="theme-toggle" aria-label="Toggle theme"></button>
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</div>
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</div>
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</header>
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<main id="main">
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<section class="page-header">
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<div class="container">
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<h1>Support</h1>
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<p>We are here to help you stay on track with your portfolio journaling.</p>
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</div>
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</section>
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<section class="content">
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<div class="container">
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<div class="content-body">
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<div class="cards-grid">
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<div class="card">
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<div class="card-icon" aria-hidden="true">
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<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M21 15a4 4 0 0 1-4 4H7l-4 3V7a4 4 0 0 1 4-4h10a4 4 0 0 1 4 4z"/></svg>
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</div>
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<h3>Email support</h3>
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<p>Send a direct message to the support team. We reply within 2 business days.</p>
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<a class="btn btn-secondary" href="mailto:support@portfoliojournal.app?subject=PorfolioJournal%20Support%20Request">Email support</a>
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</div>
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<div class="card">
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<div class="card-icon" aria-hidden="true">
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<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M12 20h9"/><path d="M16.5 3.5a2.1 2.1 0 0 1 3 3L7 19l-4 1 1-4 12.5-12.5z"/></svg>
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</div>
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<h3>Report a bug</h3>
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<p>Use the template below to share steps, device model, and iOS version.</p>
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<a class="btn btn-secondary" href="mailto:support@portfoliojournal.app?subject=PorfolioJournal%20Bug%20Report&body=Device%20Model%3A%0AiOS%20Version%3A%0AApp%20Version%3A%0ASteps%20to%20Reproduce%3A%0AExpected%20Result%3A%0AActual%20Result%3A%0A">Report a bug</a>
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</div>
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</div>
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<h2>FAQ</h2>
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<div class="faq-list">
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<div class="faq-item">
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<button class="faq-question" aria-expanded="false">How does iCloud sync work?</button>
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<div class="faq-answer">
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<div class="faq-answer-inner">Enable iCloud in Settings inside the app. Data is synced through your Apple ID and stays in your private iCloud storage.</div>
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</div>
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</div>
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<div class="faq-item">
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<button class="faq-question" aria-expanded="false">How can I back up my data?</button>
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<div class="faq-answer">
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<div class="faq-answer-inner">Use Export to save CSV or JSON files to Files, iCloud Drive, or another provider you trust.</div>
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</div>
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</div>
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<div class="faq-item">
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<button class="faq-question" aria-expanded="false">Can I restore purchases?</button>
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<div class="faq-answer">
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<div class="faq-answer-inner">If PorfolioJournal offers paid features, use “Restore Purchases” in the app or in your App Store account settings.</div>
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</div>
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</div>
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<div class="faq-item">
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<button class="faq-question" aria-expanded="false">Do I need a subscription?</button>
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<div class="faq-answer">
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<div class="faq-answer-inner">If PorfolioJournal offers paid features, the core experience remains available with the base version. Premium unlocks advanced analytics and multiple accounts.</div>
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</div>
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</div>
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<div class="faq-item">
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<button class="faq-question" aria-expanded="false">How do I export data for taxes or reporting?</button>
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<div class="faq-answer">
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<div class="faq-answer-inner">Export CSV files and share them directly with your reporting tools. You stay in control of where the files go.</div>
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</div>
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</div>
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</div>
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<div class="info-box">
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<p>Need immediate help? Email <a href="mailto:support@portfoliojournal.app">support@portfoliojournal.app</a> and include your device model and iOS version.</p>
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</div>
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</div>
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</div>
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</section>
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</main>
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<footer class="footer">
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<div class="container">
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<div class="footer-grid">
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<div class="footer-brand">
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<div class="footer-logo">
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<img src="assets/images/app-icon.svg" alt="" aria-hidden="true">
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<span>PorfolioJournal</span>
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</div>
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<p>Calm, offline-first portfolio journaling for iOS.</p>
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</div>
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<div class="footer-column">
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<h5>Product</h5>
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<div class="footer-links">
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<a class="footer-link" href="index.html">Overview</a>
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<a class="footer-link" href="about.html">About</a>
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<a class="footer-link" href="changelog.html">Changelog</a>
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<a class="footer-link" href="status.html">Status</a>
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</div>
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</div>
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<div class="footer-column">
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<h5>Support</h5>
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<div class="footer-links">
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<a class="footer-link" href="support.html">Support</a>
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<a class="footer-link" href="security.html">Security</a>
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<a class="footer-link" href="delete-data.html">Delete Data</a>
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<a class="footer-link" href="press-kit.html">Press Kit</a>
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</div>
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</div>
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<div class="footer-column">
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<h5>Legal</h5>
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<div class="footer-links">
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<a class="footer-link" href="privacy.html">Privacy Policy</a>
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<a class="footer-link" href="terms.html">Terms</a>
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</div>
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</div>
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</div>
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<div class="footer-bottom">
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<div class="footer-copyright">© <span data-year></span> PorfolioJournal. All rights reserved.</div>
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<div class="footer-legal">
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<a href="privacy.html">Privacy</a>
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<a href="terms.html">Terms</a>
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<a href="support.html">Support</a>
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</div>
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</div>
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</div>
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</footer>
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</body>
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</html>
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